Nueboo logo
Nueboo logo

All articles

SHIPPING

Have questions about Shipping or tracking your order?

Shipping timeframes

Unfortunately, due to Covid and the holiday season, shipping delays have been occurring. This is due to a reduced number of employees at the postal services and an increase in order volume. We are working tirelessly to get your order to you as fast a

Where do you ship to?

We deliver to the following countries:. Albania, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, French Polynesia, Germany, Greece, Hong Kong, Hungary, India, I

When will I receive my Tracking information?

Once our warehouse team have fulfilled and dispatched your package, you will receive your Tracking information via email. Please allow 24-48 hours to receive this email. If you have not received your Tracking information within 24-48 hours, please en

How do I track my order?

Once our warehouse have dispatched your order, you will receive a confirmation email with your tracking information. Click the tracking link to follow your parcel to your door!. Tracking information may not be immediately available after your order i

What if my package is marked 'Delivered', but I have not received it?

If you have checked the tracking link for your package, and it is marked as Delivered, but you have not physically received your parcel, we suggest you:1. Look around the immediate area (where the package would have been delivered).2. Look around the

Do I have to pay Taxes, Customs, or Duties on my order?

Typically, all imported goods are subjected to customs tax, and the amount of tax imposed varies based on the type of goods and their value. While some countries deep personal use items tax-free, each local customs office has its own limit on the val